Best customer service! Dekira6@aol.comI used Storage World, now Storage Extra and was pleasantly pleased overall with the customer service. Kiana, Kelley, and Lesa were a pleasure to work with and made the process of relocating easy.

Excellence! Process was seamless. Went online reserved climate controlled unit which included online special pricing. Called following morning, spoke with Lesa, setup contract which was then emailed to me for electronic signature and consent. Arrived to Storage Xxtra around 3:40pm or so to complete contracting and make payment. Lesa then took me to view unit. Upon arrival she explained how the glass door to go into the buildings which house the climate contolled units locks, key is also provided for entry. It allows you to lock door behind you as you enter building of your unit. I love this extra layer of security! She then showed me how to lock and unlock the secure cylinder of the unit which allows you to open and close it. The whole property is extremely clean, well kept and inviting. Love this too! Lesa was very friendly and helpful throughout the whole process. Excellent customer service! I highly recommend if you are looking for storage as they can meet most any need.

Yes. Kelly was amazing I was going through a difficult time and had to get storage at a last minute decision. She treated me with such kindness and respect and support. I have not experienced customer service this excellent in many many years and during a time when I really needed it. After I got my storage we both hugged. I'm very happy with the price the cleanliness and customer service....