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Storage Xxtra McDonough - Westridge Pkwy

155 Westridge Pkwy, McDonough, GA 30253

Facility Reviews Summary

[Star][Star][Star][Star][Star] 5 Stars - 18 Reviews
5 Stars - 18 Reviews
February 18, 2020
Nice Facility. Great Service
Cedric Smith
September 30, 2019
Deb was wonderful!
September 5, 2019
great derice friendly will recommend
doug k drucker
August 20, 2019
Empressed to the hilt
George McKeehan
July 16, 2019
Manager on duty was super friendly and professional. Facility was attractive and spotless. Beastly hot day, manager made sure we had cold bottled water
Best expperiance ever!
June 10, 2019
April 28, 2019
Dale Pelchat
April 25, 2019
Very nice staff and clean facility.
April 13, 2019
April 9, 2019
Kenneth whisby
April 6, 2019
April 5, 2019
Great customer service.
Alvin N/A Richardson
March 22, 2019
Ms. Debbie is phenomenal. She was excellent...helped me determine the size unit that I need it and was just so polite and kind. I highly recommend storagexxtra.
Good customers service, poor convenience
Josh C.
January 1, 2019
This facility doesn't provide a disposal option. There is zero solution to assist with trash. Would not refer to anyone.
The security lacks
Lynn goggans
June 18, 2018
My boyfriend has a unit at this facility and he will be removing his things from the storage property due to the fact that they refuse to secure the doors leading into the units . The doors remain unlocked, The only security they have are cameras and a main gate is locked but the doors leading into units do not lock.
Reply from Manager on June 18, 2018
Lynn, I am sorry to hear of your negative experience. Regarding your issue with the security of our property, our property has restricted gate access, security cameras, and each storage unit has a cylinder lock that offers superior tamper resistance. Also, the tenant is the only one that has the keys to their particular storage unit lock. When you mention doors being unsecure you are referring to the hallway entry doors leading to the storage units. These doors have never had a locking system and the intent is for it to remain that way based on customer feedback that locking them is an encumbrance rather than security benefit. I reviewed this incident with our manager and he stated that he reviewed the door security with your boyfriend prior to him moving into the unit. We certainly appreciate your feedback and will consider it for future projects but also feel this review misrepresents the security of our property and also contains unrealistic expectations for us to swap out our door systems immediately upon your request. I apologize if this has inconvenienced you in any way. If you would like to discuss this matter further please contact our manager and they will ensure we are connected. Sincerely, Will Potts Storage Xxtra DM
jan malcolm
January 26, 2018
Great professional office space
January 11, 2017
The office suite serves my small business well. month to month contract. Management very professional. Debbie knowledgeable with office space leasing. Excellent maintenance.
Lysandra Johnson
August 30, 2015
Great customer service, I will refer anyone to go to get a unit.
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