Storage Xxtra | Storage Xxtra

Great customer service and facility

Beth H

January 3, 2020

Cannot say enough wonderful things about our experience with this storage facility. The customer service was top notch from everyone we encountered and the facility was new and kept clean and safe. Thank you!!!

Great customer service

Tracy

December 31, 2019

I highly recommend this place! Kristina was very helpful!

Awesome Customer Service!

Bob Brin

December 28, 2019

Awesome Customer Service! Helped me with Notary Service! She was very kind if I need storage in the future I will only work with her!

Super convenient and friendly

Tammi Tillman

December 27, 2019

Ms. Kristina was very helpful and super accurate with a professional yet friendly atmosphere in her very clean and neat store.

OUTSTANDING CUSTOMER SERVICE!!!

Michelle Williams

December 17, 2019

Kristina was absolutely wonderful to me and my kids. I have never met anyone so kind. I am so glad I chose Storage Xxtra. The Customer Service was outstanding. She was patient with me and helpful as I had no idea what I needed. She never looked crossed when my kids were running around her office she just smiled and played with them. You guys have a Jewel on your hands!! Need more people like her in this world. I recommend Kristina and Storage Xxtra to anyone!!!!

Great professional service.

Kelli Moore

November 30, 2019

Manuela and Kristina are great. Both helped me get the storage unit I needed. Great staff and friendly.

Highly Recommended - Very Nice!

Lisa P.

November 16, 2019

I highly recommend as this storage facility is Climate Controlled. It is very clean and easily accessible. Kristina, the manager is very pleasant and easy to deal with.

Wow - exceptional service

Sabine Ashe

November 14, 2019

I wasn't even looking for a storage unit. I was in search of a notary public and was driving through the parking lot in search of the UPS store that used to be there. Kristina stopped me to see if I was looking for UPS and offered her services as a notary public. She opened her office just for me, invited me in, notarized my paper with a smile, and didn't even charge me. I really appreciated this being so easy. Thanks so much

A great help!!

Karl Hollis

October 11, 2019

Kristina was a great help! A friend and I were searching for UPS, which we discovered had moved. Normally we do our notary business through UPS, so we panicked. Seeing our panic, she came outside to help and we discovered she offered a notary service also, free of charge!! Thank you so much for your alertness, you saved us a trip and a headache!

Yes

Sherrie Williams

October 6, 2019

I can't even begin to tell you how Kristina has helped me. Kristina is the best person for this company and location. I will recommend this location for future reference.

If you want the best storage experience ever go to storage extra

Travis Williams

October 5, 2019

Storage Extra is the BEST! Everything is clean, lit, and easy accessible. The customer service oh great! I highly recommend them.

Great Customer Service

Paul Magoni

October 4, 2019

Very nice and helpful with elderly people and younger people. We were treated with respect by Kristina. Would recommend everyone here.

Customer service was excellent

Para Green

October 3, 2019

Katrina was wonderful.

GRET CUSTOMER SERVICE😊😊😊

Trina

August 28, 2019

Thanks! For the best customer service I had in a long time. I look at several storage facilities online. Went to get a tour of Storage Xxtra and I was beyond please!!!

Great service and great facility.

Thomas Bowden

August 20, 2019

I have only had top notch service while using Storage XXtra. The facility is great and Kristina has been very attentive in helping me. I would highly recommend them to anyone needing safe, secure storage for their personal items.

Great customer service, clean nice facility

Ben

August 15, 2019

The summary says it all!

Yes I would recommend this facility to a friend.

Deborah Paris

July 30, 2019

The storage space is a good size.

Great facility

Wilbert A Centeno & and Julia Brown

July 24, 2019

Kristina was a great person to talk to nice and respectful we enjoy the time that we spend with her doing the paperwork and she show us the storage unit and explain all the detail. You have a great employee there thank you

Best in town!

Bryan

July 21, 2019

I don’t know where to start, absolutely amazed on my experience with Storage Xxtra! The facility is super nice and clean. The manager Kristina was very professional! From the moment I walked in the door she smiled stood up and shook my hand. Haven’t seen this kind of customer service in a long time! Storage Xxtra is hands down way better than the previous storage facility I leased from. I will be sure to recommend you guys to everyone on base!

Kristina is extraordinary!

Steve

July 18, 2019

Outstanding service. Kristina was patient and genuinely concerned. The quality of professionalism and excellent service continued throughout the experience. No improvement recommendations whatsoever - please just continue the amazing job you're doing.

Convenient, clean, and customer friendly service

Ann

July 2, 2019

Rental of the unit was seamless and Kristina was very helpful. Several units were shown, questions were answered, and the rental process was completed in a professional manner.

Great Customer Service

Alexia

July 2, 2019

Kristina was very nice and she was able to accommodate my needs.

very friendly and accommodating to customer needs

roger miller

June 23, 2019

Great Customer Service!

Chandler

June 20, 2019

Kristina, the leasing manager, could not have been nicer and more helpful. She made the leasing process extremely easy.

EXCELLENT

Sir’Quyan

May 30, 2019

Kristina has great customer service, extremely helpful, and would recommend everyone to come and see her.

Great service

Judy Bell

May 18, 2019

Kristina was very friendly and extremely knowledgeable. The unit was clean and the price very reasonable. The location is convenient. I will absolutely recommend to my friends and family!

Reply from Manager on May 21, 2019

Dear Judy, thank you for taking the time to review your experience with Kristina and Storage Xxtra. We strive to provide outstanding service and it is great to see we have done so. Thank you for being a Storage Xxtra customer!

Yes

Teresa Porter

May 9, 2019

Kristina Strickland is the total package. She gives great customer service with a genuine smile and a great attitude. She is a great asset to the company. She made sure I was totally satisfied before I walked out of the door. If you have storage needs, go see Kristina!🙂

Reply from Manager on May 21, 2019

Dear Teresa, thank you for leaving a review for our property and offering such positive feedback. It is great to hear you had an excellent customer service experience with Kristina. I'll be sure to let her know about your kind words. Thank you for your business and for your glowing review!

Yes

Geneva Turner

May 9, 2019

My only contact person has been Kristina Strickland, and she is a stellar representative for this company. Superb with customer service with a pleasing display of genuineness.

Reply from Manager on May 21, 2019

Dear Geneva, thank you for the kind words! Customer service is a top priority for Storage Xxtra and I'm glad to hear our property manager delivered a great experience. I'll be sure to let Kristina know about your glowing review! Thank you for being a Storage Xxtra customer!

Storage made simple. This storage unit is just what I needed.

Tracy Spencer

May 3, 2019

Kristina did a great job helping me find the right unit. She is cheerful and professional. The facility is clean and looks great. Definitely recommend to anyone

Reply from Manager on May 3, 2019

Mr. Spencer, thanks so much for the review. We pride ourselves on delivering very clean units with exceptional customer service, so I'm glad we were able to meet or exceed your expectations. We are also good with service after you move in, so please feel free to call Kristina with any questions or concerns you may have during your stay. Thanks again for choosing Storage Xxtra! Best regards, William Dawahare, DM Storage Xxtra

Outstanding service by Maneula

Paul Beggs

April 23, 2019

Maneula could not have been more helpful when I stopped by yesterday with two vehicles full of things for storage. She showed me the alternative storage areas available and helped me select the best one for my needs. I start off being a very happy customer.

Great experience

Denise Owens

April 12, 2019

Kristina Strickland really came to our rescue more than one occasion. She not only provided us with a storage unit but made sure it fit our needs. We later returned to rent a second unit. The security is top notch and the units are extremely clean. I highly recommend Storage Xxtra and any day talking to Kristina is uplifting.

customer service was great and i couldn't be happier.

E. Parker

April 8, 2019

The customer service is amazing, thanks for your help.

Lavender Furlow

March 6, 2019

Kristina spoils us here. She has been very helpful and wonderful I would recommend to anyone to store here you will not be disappointed.

Easy and straighforward.

Mike

March 1, 2019

Very easy to rent a unit. Straightforward pricing for the unit and any fee associated with the rental process.

Best Storage in Columbus

Joe McDaniel

January 22, 2019

The Stoage XXtra facility in Cross Country Plaza is awesome! The building is very clean, secure and user friendly! The wide doors made taking items in easy and fast. I can't image putting my valuable furniture anywhere else!

Clean space, safe/convenient location, and fantastic customer service!

L. McDaniel

January 22, 2019

We were looking for storage space to store furnishings while remodeling. Found the perfect space at Storage XXTRA! Very clean facility, easy access, safe location (well lit), excellent customer service, and at the right price. Signing up was a breeze. The staff made it easy for us to complete the forms electronically while on the road. Thank you!

Affordable, fast, friendly service

Karmen Wooten

December 15, 2018

I would strongly recommend this storage facility.

I read the reviews and they were right, great service!

D. Rowl

December 8, 2018

The customer service is amazing, thanks for your help.

S. Blankenship

November 5, 2018

Happy with my services here

T. Bonner

November 3, 2018

Excellent Service Excellent Space

Theresa Mayo

July 31, 2018

I was searching for a storage space. Initially I went to the Floyd Rd. location where Mr. Forest advised he did not have what I was looking for but the new office would and too see Stephen, he would take care of me. I didn’t know about the new area in Cross Country but Stephen and his fine staff did not disappoint! When I arrived to secure my storage I ended up being there past closing (my fault) but I was never rushed nor was I made to feel like I was inconveniencing them in any way. If you are looking for a safe a secure place to store your items see Stephen and his team they are A1 hands down!

Very informational and I know I'll enjoy my rental here

J. Marshall

July 28, 2018

They blew my mind, great deal!

T. Richardson

July 28, 2018

I had called several storage facilities in the area and no one could fit my needs. Storage Xxtra had a unit ready to go and it was excellent, clean, and the right size I needed. They offered me furniture dolly's for free as well as a truck if I needed it.

Ya'll are the best compared to U-Haul

T. Jones

July 19, 2018

I went to U-Hual and they gave me the run around for an hour. They reserved a unit and confirmed it was available and when I got there it wasn't. I called Storage Xxtra in front of them and took my business here. The unit was clean and the hallway was cooled inside. I'm very happy with my decision to rent with Storage Xxtra.

Awesome customer service

P. Hudson

July 12, 2018

Great experience

Sheri Braddy

June 29, 2018

Extremely helpful and accommodating to our needs. Professional and friendly.

Impeccable Service and Excellent Communication

Stephen Boush

June 21, 2018

The team is incredibly helpful, great communicators, and very supportive of our unique needs.

Storage Xxtra Columbus - Cross Country Plaza

Facility Reviews Summary