Facility Reviews Summary

I would recommend storage extra as a good storage location, they're friendly and fair,and good customer service

Jessica was very helpful and knew exactly what I needed!

quick answers and great customer service. Jessica works hard for her customers!

great customer service. All my questions were answered and move in was fast and easy.

Fast, smooth, and easy! Excellent service!

MY MERCHANDISE WAS SOLD. IT WAS UNDERHANDED HOW FLOYD ROAD HANDLED MY ACCOUNT. I HAVE RENTED THE SPACE SINCE APRIL 2003 (16 YEARS) AND THEY EARNED $13,200 WITH ME. I HAVE CONSULTED WITH A FEW OFFICE MANAGERS DURING TIMES OF PERSONAL HARDSHIP WHILE MY ITEMS WERE IN STORAGE THROUGH THE YEARS. THIS CURRENT MANAGEMENT TEAM, THERE NOW, ARE UNDERHANDED. IF YOU GET TOO BEHIND ON MONTHLY PAYMENYS THEY WILL LOCK YOUR ACCOUNT AND YOU CANNOT PAY "ANYTHING" TO LOWER THE AMOUNT OR HELP REDUCE THE AMOUNT AND THE AMOUNT ACCUMULATES AND YOU MAY NOT BE ABLE TO GIVE THE FULL AMOUNT BEFORE SCHEDULED/ THREATENED AUCTION DATE. MY DECEASED MOTHERS PERSONAL ITEMS/MEMORIES WERE SOLD TO STRANGERS...MY SECURED FAMILY HEIRLOOMS ARE GONE. SO WHEN YOU LOOK FOR A STORAGE SPACE FIND OUT IF THEY GIVE YOU A CHANCE TO PAY ON YOUR UNIT WHENEVER YOU FACE HARDSHIP. OR THEY WILL CONIVE TO SELL YOU POSSESSSIONS.

Everyone was very helpful. Thank you Jessica & Manuela for your great customer service.

Jessica Helke provided the BEST customer service EVER! I really appreciate her professionalism, helpful tips and information concerning the storage. I highly recommend Storage Xxtra!

I've been recommending this place to people I know for years. Thanks.

Very happy

Great customer service with perfect location!

ALWAYS UNDERSTANDING WHENEVER NEEDED

Best prices in town, especially with the free truck rental. Very happy. Great customer service by Stephen, thanks!

I can't imagine providing a higher recommendation for anyone needing extra storage space in the Columbus, GA region! Management (and staff) were extremely helpful from the very beginning, and always there to help when needed.